Terms and Conditions

Last Updated: 26 Sep ’25

Welcome to primexaos.com. These Terms and Conditions govern your use of our website and services. By accessing or using this site, you agree to accept and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

About Us

This website is owned and operated by primexaos.

Our business address is:

primexaos
The Square, Long Down Ave
Bristol, BS161GZ
England, UK

General Disclaimer

All information provided on this website or in our purchased products (such as ebooks, guides, and courses) is for informational purposes only. We do not take any responsibility for the accuracy or completeness of this content. It is your sole responsibility to verify any information you encounter before relying on it.

Medical Disclaimer

While our staff may have acquired certain healthcare qualifications, they are NOT medical professionals. The information provided on this site and in our products is NOT to be treated as medical advice or as a substitute for consultation with a qualified medical professional.

Any health and wellness information, advice, or services—including stress management, meditation, hypnotherapy, or energy healing techniques—are intended to improve general wellbeing and quality of life. They are not intended to diagnose, treat, cure, or prevent any physical disease or psychological condition. Always seek the advice of your doctor or another qualified health provider with any questions you may have regarding a medical condition.

Third-Party Links and Content

This site may include embedded content (e.g., videos, images, articles) or links to external websites. We do not take responsibility for any such content. While we may refer to it, this content was created and is hosted by third parties, and we have no control over its nature or accuracy.

Appointments, Payments, and Refunds

The following terms apply to consulting sessions and all purchases made on this site.

  • Rescheduling Policy: If you wish to reschedule a consulting session, you must inform us at least 2 business days before the scheduled appointment.

  • No-Show and Lateness Policy: If you do not arrive for your consulting session, it will be considered conducted. If you are more than 15 minutes late for a session without informing us beforehand, our consultant will exit the meeting room, and the session will be marked as conducted.

  • Refund Policy: We operate a no refund policy. This is because work is conducted immediately after your purchase, which includes preparing for consulting sessions or providing access to digital products and support materials.

  • Exceptional Refunds: In exceptional cases, we may consider a partial refund if requested IMMEDIATELY after purchase. Any such refunds are granted at our sole discretion and will be subject to a minimum administrative fee of $10 USD plus any non-refundable payment processing fees charged by our payment processor, Stripe.

Support for Purchased Materials

Any digital materials purchased from our site, including ebooks, guides, or video courses, include support from a living person.

By default, your purchase includes 7 days of support, beginning on the date of purchase. If any part of the materials is unclear, please do not hesitate to contact us via the CONTACT page. We will do everything in our power to help you out.

Support is available only to the user who paid for the materials and relates strictly to the content covered within those purchased materials. If you wish to receive help regarding matters outside the scope of your purchase, you will need to buy a separate consulting session.

Contact Us

For any questions regarding these Terms and Conditions or for any other inquiries, please get in touch with us using our CONTACT page.